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0203 504 0850

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0203 504 0850

Terms & Conditions

To all our valued clients,

Before you book your dream holiday with Cheap Holidays Maker UK, please take a moment to read our terms and conditions. By agreeing to these terms and conditions and sending us your booking request, you enter a contract with us as soon as we receive your non-refundable deposit. Please ensure you understand all our rules and policies.

Essential Information:

1. Passport and Visa:

  • Ensure you have a valid passport and any necessary visas for your destination. Your passport should be valid for at least six months beyond your departure date.
  • You’re responsible for obtaining the required documentation and ensuring compliance with travel requirements.
  • Keep a copy of your passport and other important documents with you during your trip.

2. Ticket Policy:

  • Confirm your flight at least 72 hours before departure.
  • Once your flight is confirmed, the ticket deposit is non-refundable, and fares may change before your ticket is issued.
  • We will assist with changes or delays in your flight schedule to the best of our ability but recommend travel insurance for unexpected events.
  • Always double-check your ticket details before your trip.

3. Hotel Policy:

  • Hotel rates and availability may change without notice.
  • The standard check-in and check-out times apply to hotel bookings.
  • We will offer an alternative option if the hotel you selected is unavailable.
  • Extra beds for families may not match the size of the regular beds in the room.

4. Deposit Policy:

  • A deposit of 50% is required to secure your booking.
  • Deposits are non-refundable, so pay any remaining balances on time to avoid rate changes.

5. Baggage Allowance:

  • Each airline has its own rules on baggage weight and size; please adhere to them.
  • You are responsible for your luggage and personal belongings throughout the journey.

6. Cancellation and Refund Policy:

  • Deposits are non-refundable.
  • Changes or cancellations may incur fees according to our or the airline’s policy.
  • Refunds for canceled or amended tours will be processed within 30 to 40 days.

7. Complaints:

  • If you encounter issues during your trip, let us know immediately.
  • You have 21 days from the event or seven days after returning from your trip to submit complaints.

8. Check-In Time:

  • Arrive at the airport at least three hours before international and two hours before domestic flights.

9. Meal Requests:

  • Meal requests are subject to airline policies; while we will pass your request on, we cannot guarantee it.

10. Legal Matters:

  • Travel arrangements must comply with UK law, and you must follow local laws while abroad.

11. Subject to Availability:

  • All services are subject to availability and our terms and conditions.
  • We reserve the right to decline services without prior notice.

12. Travel Insurance:

  • All services are subject to availability and our terms and conditions.
  • We reserve the right to decline services without prior notice.

13. Health and Vaccination:

  • Stay up to date with vaccinations and health requirements for your destination.

14. ATOL Protection:

  • Some of our flights and holidays are ATOL-protected. Ask us for details.

15. Disclaimer:

  • Information on our website is current when posting but may change without notice.
  • We are not responsible for third-party errors or changes.

 

We prioritize excellent customer service and strive to ensure your journey runs smoothly. However, certain circumstances, such as weather conditions, strikes, or technical problems, may affect our services.

For any questions or concerns, please contact us at info@cheapholidaymakers.co.uk.

Thank you for choosing Cheap Holiday Makers for your travel needs. We look forward to helping you create lasting memories on your next journey.

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