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0203 504 0850

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0203 504 0850

Frequently Asked Questions

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1. Are the Cheap Holiday Makers a registered company?

Ans. Yes, Cheap Holiday Makers is a registered company with Company House in the UK, dedicated to providing exceptional travel services with transparency and integrity.

Q2. What does it mean for a package to be ATOL-protected?

Ans. An ATOL-protected package is a travel arrangement that includes flights safeguarded by the Air Travel Organizer’s License (ATOL) scheme. This scheme ensures that you are financially protected in the event of a travel company failure. Please note that ATOL protection does not cover accommodations, only flights. Additionally, there is no change fee until the flight or accommodation is issued. Refunds are available only if the flight or accommodation has not yet been issued. If the travel company ceases trading, you will be refunded for your trip, and if you are already abroad, arrangements will be made to bring you back home at no extra cost.

Q3. What services does Cheap Holiday Makers offer to its customers?

Ans. Our packages include accommodation, transportation, sightseeing, meals, and guidance from knowledgeable and professional tour guides. We offer tailored experiences to help you make the most of your holiday.

Q4. How can I book a tour with Cheap Holiday Makers?

Ans. Booking a holiday with Cheap Holiday Makers is easy and straightforward. Visit our website, browse the available packages, and choose the one that suits your preferences. Follow the booking instructions or contact our customer support for assistance.

Q5. Can we get the same package as the one displayed on the website?

Ans. While our website offers comprehensive information about our holiday packages, to place an order, please call an agent or email us. Our team will assist you in booking the flight and customizing your package. Please note that packages are available on a first-come, first-served basis and depend on flight availability. We strive to ensure that the packages displayed on our website are accurately available as described. However, availability is subject to change and may be influenced by factors such as demand and seasonal variations.

Q6. Can Cheap Holiday Makers assist with visa arrangements and travel documentation?

Ans. Yes, we assist our customers with visa arrangements and travel documentation. Our team is here to guide you through the application process and ensure a smooth experience.

Q7. What should I pack for my trip?

Ans. We recommend packing comfortable clothing, appropriate footwear for walking, sunscreen, umbrellas, toiletries, and any essential items you may need during your journey. We will provide a packing list before your departure. You can also visit our website’s “Before You Travel” section for more guidance.

Q8. Can I request special meals or dietary accommodations?

Ans. Yes, we can accommodate special requests, including dietary restrictions and other specific needs. Please inform us of your requirements when booking your trip, and we’ll do our best to fulfil them.

Q9. What is included in the Cheap Holiday Makers packages?

Ans. Our packages typically include flights/airline tickets, accommodations (with or without breakfast), meals, and transportation within your destination. Travelers can customise services according to their preferences and budget.

Q10. Is transportation within the destination included in the tour package?

Ans. Yes, transportation within your destination is provided as part of the tour package for your convenience and efficiency.

Q11. How can I contact customer support during my journey if I need help?

Ans. We offer 24/7 customer support for customers throughout their holiday. You can reach our dedicated support team via phone, email, or our website for any assistance or inquiries.

Q12. What is your cancellation and refund policy?

Ans. Our cancellation policy varies depending on the selected package and time of cancellation. You can find information on our website regarding cancellation fees and refund policies that are in accordance with UK consumer protection laws.

Q13. What is the best time of year to take a trip with Cheap Holiday Makers?

Ans. We offer trips throughout the year, providing opportunities for travel during different seasons and events. The best time to travel depends on your destination and preferences. We recommend booking your trip at least a month in advance to ensure availability and avoid last-minute hassles.

Q14. How early do I need to book a flight before traveling?

Ans. We recommend booking your flight as early as possible to secure the best fares and availability. Generally, booking at least 6-8 weeks in advance is advisable, especially for popular destinations and peak travel periods.

Q15. What is the difference between scheduled and chartered flights?

Ans. Scheduled flights operate according to a fixed timetable published by the airline, offering regular and consistent services. Chartered flights, on the other hand, are privately arranged by tour operators and may operate on a flexible schedule, often catering to specific groups or events.

Q16. Is it important to have the corrections made if the name is spelled wrongly on the ticket?

Ans: Yes, it is crucial to ensure that the name on your ticket exactly matches your passport. Any discrepancies can lead to issues at check-in and potentially prevent you from boarding your flight. Please contact our customer service team immediately if you notice any errors.

Important Notice:

All fares featured are subject to availability and begin from the prices displayed on our website. The fares are inclusive of taxes. Seat availability is on a first-come, first-served basis. Kindly note that offers may be withdrawn without prior notice. For any complaints or suggestions, please [click here]() to contact us.

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You can pick out standard or luxury packages or customize your itinerary according to your options.